Moto Frontier Privacy Policy

Effective Date: 09/01/2025
Last Updated: 09/25/2025

Moto Frontier LLC (“Moto Frontier,” “Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, app, and Services.

By creating an account or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly and information automatically when you use our Services.

Information you provide:

• Name, email, and account credentials
• Profile details (e.g., rider name, ride information)
• Vehicle details (make, model, year, mileage, maintenance logs)
• Photos, media, and documents you upload
• Payment details (processed securely by third-party providers)
• Communications with us (support, feedback, surveys)

Information we collect automatically:

• Device information (browser type, OS, IP address)
• Usage data (pages visited, features used, log timestamps)
• Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Services
• Personalize your experience (e.g., your garage, ride data)
• Deliver AI-generated insights and suggestions
• Process subscriptions and payments
• Send important updates, notices, or support responses
• Monitor and prevent fraud or abuse
• Comply with legal obligations

3. AI Disclaimer & Data Use

• Moto Frontier may process your data (including ride logs, notes, and uploaded content) through AI systems to generate suggestions or insights.
• AI outputs are for informational purposes only and should not be considered professional advice.
• Your data may be used to train or improve our AI systems in aggregated or anonymized form.
• We do not sell your personal data to third parties.

4. How We Share Information

We may share your information only in these cases:

• Service Providers: With vendors that support operations (hosting, analytics, payments).
• Legal Compliance: If required by law or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Community Features: If you choose to share your Rider Profile or garage publicly, your information (ride details, media) will be visible to others.

5. Data Storage & Security

• Your information is stored on secure servers.
• We use encryption, access controls, and other safeguards to protect your data.
• However, no method of storage or transmission is 100% secure.
• Moto Frontier LLC is not responsible for any data loss, corruption, or deletion (see Terms of Use). Users are encouraged to back up important information independently.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site traffic and usage
• Improve features and performance

You may adjust your browser settings to block cookies, but some features may not function properly.

7. Data Retention

We retain your data for as long as you have an account or as needed to provide Services. If you close your account, we may keep limited information to comply with legal obligations or resolve disputes.

8. Your Rights

Depending on your location, you may have rights such as:

• Accessing a copy of your personal data
• Requesting corrections
• Requesting deletion of your data
• Opting out of marketing communications

Requests can be made by contacting us (see Section 10).

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with data, we will delete it.

10. Contact Information

For questions about this Privacy Policy, contact us:

Moto Frontier LLC
Email: Moto@MotoFrontier.com