Subscription & Refund Policy
Effective Date: January 1, 2026
This policy outlines how subscriptions, payments, and refunds are handled for Moto Frontier (“we,” “our,” or “us”).
Moto Frontier is built to deliver ongoing value to riders. By purchasing a subscription, you agree to the terms below.
1. Subscription Plans
Moto Frontier may offer paid plans, including but not limited to:
- Pioneer Memberships
- Premium features or tools
- Future upgrades or add-ons
All pricing and features will be clearly displayed before purchase.
2. Billing & Payment
- Subscriptions may be billed monthly or annually
- Payments are processed securely through third-party providers (e.g., Stripe)
- By subscribing, you authorize recurring charges based on your selected plan
You are responsible for ensuring your payment method is valid and up to date.
3. Automatic Renewal
Subscriptions automatically renew at the end of each billing cycle unless canceled.
You can cancel at any time before the next billing date to avoid renewal charges.
4. Cancellation Policy
You may cancel your subscription at any time.
After cancellation:
- You will retain access until the end of your current billing period
- No further charges will occur
5. Refund Policy
a. General Policy
All payments are non-refundable, except in limited cases outlined below.
b. Exceptions
We may issue refunds if:
- A billing error occurred
- You were charged incorrectly
- There is a verified technical issue preventing access to paid features
Refund requests must be submitted within 7 days of the charge.
c. No Refunds For
We do not offer refunds for:
- Partial use of a subscription period
- Change of mind after purchase
- Failure to cancel before renewal
- Lack of usage
6. Failed Payments
If a payment fails:
- Access to paid features may be paused
- We may retry the charge
Continued failure may result in account downgrade or suspension.
7. Changes to Pricing
Moto Frontier may update pricing or plans in the future.
If changes occur:
- Existing users may be notified in advance
- Changes will not apply retroactively to past payments
8. Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate our Terms of Use
- Abuse refund policies
- Engage in fraudulent activity
No refunds will be issued in such cases.
9. Contact for Billing Issues
If you have any billing or refund questions, contact:
Moto Frontier
Moto@MotoFrontier.com